Return policy

If you don’t love it, return it.

Individual items as well as all goods purchased as part of the order on the e-shop www.butikmoda.eu can be returned within 14 days of receiving the order.

 

Return address:

 

V a E, s.r.o.

Karpatska 2260/21

Svidnik 089 01

Slovakia

As soon as we receive the returned goods from you, we will check them and process your return request.
After we process your request, we will email you to confirm the receipt of your returned items. We then return the purchase price to the customer no later than 14 days from the return of the goods.

Before sending us the returned goods, carefully check that you have filled in the return form and included it in your package.

All returned items must be in their original condition and packaging and must be marked with tags. The goods must be complete, unworn, unwashed, fragrance-free, unused and undamaged.
Please note that the delivered goods can only be used for testing purposes comparable to testing in store premises. If we find a decrease in the value of the goods due to their further use, we reserve the right to claim a refund or reduction.